Terms of Service

1. Service description

Quiver (the "Service") is a platform providing custodial wallet services for USDT (TRC-20) and an optional Earn auto-lending coordination tool, including deposits, internal transfers, withdrawals, Earn (Bitfinex auto-lending integration), referral program, and Premium subscription. The Service is operated by [Company Name].

2. Account registration and identity verification (KYC)

• Users must be at least 18 years old.
• Identity verification (KYC) must be completed before using sensitive features (transfers, withdrawals, Earn connection).
• Operating accounts on behalf of others or sharing accounts is prohibited.

3. Security responsibility

Users are responsible for protecting their login credentials and 2FA devices. The Service will never proactively ask for your password or TOTP code. If you suspect unauthorized access, contact customer support immediately.

4. Wallet fees and limits

• Internal transfers are free of charge.
• Withdrawal fee: 1 USDT per transaction (subject to adjustment based on network gas costs; changes will be announced in advance).
• Minimum withdrawal amount: 5 USDT (to avoid micro-withdrawals below the fee).
• Large withdrawals (≥ 1,000 USD) require manual review and may take 1–3 business days.

5. Prohibited conduct

Users may not engage in money laundering, fraud, financing of terrorism, or violations of sanctions lists. The Service reserves the right to freeze accounts and notify competent authorities when necessary.

6. Service interruption and limitation of liability

We are not liable for service interruptions caused by force majeure (natural disasters, war, blockchain forks, third-party provider outages, etc.). USDT held by users is custodied by the Service, but on-chain asset risks still exist (smart-contract risk, address leakage, etc.).

7. Account termination

Users may request account deletion at any time on the Settings page. After confirming the balance is 0, the Service performs a soft delete: personal data is masked and the account is marked as deleted, but transaction records are retained for 7 years as required by law (Accounting Act Article 38 / Tax Collection Act Article 30).

8. Quiver Earn services (Bitfinex auto-lending integration)

Earn is an optional (opt-in) feature. Users voluntarily provide their own Bitfinex API key (requiring Margin Funding read/write permissions, Trading permission to perform USDT/USD spot conversion, and Withdrawal permission, used to automatically convert earned interest back to USDT and withdraw it to the user's own Quiver deposit address) and the TRC-20 deposit address of their Bitfinex Exchange wallet. Based on this, the Service automatically transfers USDT from the user's Quiver balance to the user's own Bitfinex Exchange wallet, performs USDT/USD spot conversion and moves the USD to the Funding wallet, posts / cancels / renews funding offers on Bitfinex on the user's behalf, and withdraws earned funds back to the user's own Quiver deposit address. The Service's withdrawal capability is restricted to sending funds back to the user's own Quiver account; the Service cannot move funds to any third-party wallet, and users are strongly encouraged to additionally configure Bitfinex's withdrawal address whitelist for technical enforcement. Bitfinex is an independent third-party platform; the Service is not liable for any losses arising from Bitfinex platform incidents, downtime, insolvency, policy changes, or on-chain events. Users may revoke the Bitfinex API key at any time, immediately preventing further actions by the Service.

9. Performance fee

• The Service charges a performance fee solely on interest income actually earned through Earn. The fee is NEVER charged on principal.
• Tier rates: Friend tier (the first 50 users who self-service connect) 5%; Public tier (all subsequent users) 15%; 0% during an active Premium subscription. Once the Friend cap is full, all new connections are calculated at the Public tier.
• Settlement cadence: every Monday at 02:00 UTC the Service settles interest income from the previous Monday–Sunday and computes the performance fee at the then-applicable rate, recording it to the ledger.
• Collection: after the above settlement, the fee is debited from the user's main Quiver wallet balance. If the balance is insufficient, the accrual remains in ACCRUED status and is retried in subsequent cycles; Earn services continue to operate during this period.
• The Service reserves the right to adjust tier rates based on market conditions, regulatory requirements, or other factors. Any material change will be notified at least 30 days in advance and require re-acceptance of these Terms.

10. Referral program

• Each user may choose one referral code consisting of 4–12 [A-Z0-9] characters. Once set, the code cannot be changed by the user (contact support for exceptional cases). Reserved words (admin / quiver / support, etc.) and codes already in use cannot be registered.
• New users or existing users not yet bound to a referrer may enter another user's referral code during Earn connection or via the referral page to establish a referral relationship. Each user may bind to only one referrer, ever. The system automatically detects and blocks self-referrals and circular referrals.
• Revshare rates: each time a referee is charged a performance fee, the direct (L1) referrer receives 10% of that fee, and the L2 referrer (the referrer's referrer) receives 5%. The Service retains 85% (when both levels are active).
• Revshare window: 6 months, starting from the day of the referee's first performance-fee settlement; no further revshare is generated after the window closes.
• Payout method: real-time — at the moment a performance fee settles, the revshare is automatically credited to the referrer's main Quiver wallet, no claim action needed. Minimum payout threshold is 0.01 USDT; amounts below this are discarded.
• Referral codes are restricted to lawful, personal use. Generating downstream referrals through fraud, bots, automation, or other illegitimate means is prohibited. The Service reserves the right to claw back paid revshare, terminate referral eligibility, and terminate the account for violations.

11. Premium subscription

• Premium costs 9.99 USDT per month. While the subscription is active, the user's Earn performance fee is 0% (overriding the tier rates in Section 9).
• Billing: the first month is debited from the user's main Quiver wallet immediately upon subscribing; thereafter, the subscription auto-renews and is debited every 30 days.
• Cancellation: users may cancel at any time on the Premium page. After cancellation, 0% performance fee continues to apply through the end of the current period and the subscription expires at period end, after which the performance fee reverts to the Friend / Public tier rate. Paid fees are non-refundable. Cancellation can be reversed (resumed) at any time before period end.
• Insufficient balance: if a renewal fails because the Quiver wallet balance is insufficient, the subscription enters PAST_DUE status with a 7-day grace period during which 0% performance fee continues to apply; the system retries the charge daily. If the grace period expires without successful collection, the subscription automatically becomes EXPIRED and the performance fee reverts to the standard tier rate; the user may resubscribe at any time via the page.
• Subscription fees are NOT subject to referral revshare (referrers do not earn from subscription payments).
• The Service reserves the right to adjust the subscription price based on operating costs. Existing subscribers are not affected by new pricing during their current period; new pricing applies starting from the next renewal cycle, with at least 30 days' advance notice.

12. Changes to the Terms

The Service reserves the right to revise these Terms at any time. Material changes will be notified to users with re-acceptance required.

13. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of China (Taiwan). Any disputes arising from the Service shall be submitted to the Taiwan Taipei District Court as the court of first instance.

14. Contact

For inquiries, please email: [[email protected]]